Equipment Service Technician

Imperial Dade, a leading North American distributor, has an Equipment Service Technician opportunity available! 

The Equipment Service Technician is employed for the purpose of providing training, maintenance, assessment, and installation of packaging and janitorial equipment to provide a one stop solution to complement sales of packaging and chemical supplies.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.**

You will:

• Provide technical advice to the sales department and customers regarding packaging and janitorial equipment usage and maintenance.
• Installation and setup of new packaging and janitorial equipment at customer location, including any necessary training on the use and maintenance of said equipment.
• Perform in-field maintenance and repair of packaging and janitorial equipment as needed or requested. May rarely require overnight stays to accommodate remote customers.
• Perform in-house repairs of packaging and janitorial equipment as needed or requested.
• Keep preventive maintenance schedules up-to-date.
• Maintain accurate records of service calls and repairs and forward them to management in a timely manner to be able to bill customers appropriately.
• Maintain and expand knowledge of packaging and janitorial equipment through attendance of company sponsored training or independent curiosity.
• Keep shop area clean and free from debris. Maintain a safe environment and wear appropriate PPE.
• Assist, as needed, in sanitary and janitorial dispenser installation and/or repair.
• Repair warehouse equipment (pallet jacks, etc.) as needed.
• Provide general maintenance duties for office, warehouse, and grounds; painting, light landscaping, building repairs, etc.

You have:

• 5 years prior experience maintaining and servicing equipment, packaging and/or janitorial equipment experience preferred
• Must possess excellent written as well as verbal communication skills
• Ability to effectively manage time and meet all specified deadlines
• Sound understanding of mechanical and electrical functions
• Strong ability to solve problems and offer the appropriate solution
• Ability to bend and kneel for long periods of time
• Ability to lift up to 75lbs.
• High School degree, diploma, or GED from an accredited institution
• Specialized training in packaging and/or janitorial equipment repair, preferred

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.