Accounts Receivable Specialist

Imperial Dade, a leading North American distributor, has an Accounts Receivable/Collections Specialist role available! Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager to find your next opportunity, Imperial Dade is a great place to take that next step.

The Accounts Receivable/Collections Specialist is responsible for contacting customers regarding past due invoices. This role will work closely with customer service and sales to investigate issues related to past due invoices, such as incorrect pricing, credits that need to be issued due to product returns etc. Candidates should have a minimum of 2 years of prior collections experience and enjoy working in a fast-paced environment.    

We are open to candidates working from either Norton Shores or Grand Rapids, MI!

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.**

You will: 

• Extensive customer contact via email, phone etc. to receive payment for past due invoices
• Enter information into customer portals (e.g. uploading invoices) 
• Enter notes into the system to record customer contact and payment commitment 
• May complete customer specific reports 
• Develop a strong rapport with sales teams, customer service, A/R staff, and other departments
• Work closely with the Controller to elevate issues related to customer accounts 
• Place customers on credit hold within the system 

You have:

• High School Diploma, GED, or equivalent
• 2 years of experience in Collections/Accounts Receivables
• Strong attention to detail
• Excellent written and verbal communication skills
• Proficiency with Outlook, Word, and especially Excel

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.