IT Technician I

Imperial Dade, a leading North American distributor, has an IT Technicnan I role available in Nashville, TN! Our IT department is hiring a talented IT Technician responsible for multiple areas of expertise which include: End User Help desk support; Maintaining, analyzing, troubleshooting, repairing, and updating/upgrading computer systems, hardware, and computer peripherals; System setups for new hires. In a very collaborative and team-oriented environment, there is also a tremendous amount of opportunity to continue to learn and grow skillset. Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager for your next opportunity, Imperial Dade is a great place to take that next step.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.*

You will:

• Document, maintain, and upgrade or replace hardware and software systems.
• Assist with end user support for hardware and Windows software support across all locations.
• Sett up new desktops and laptops for new users, along with replacements for existing users.
• Support and maintains user account information including rights, security, and systems groups.
• Review security requirements and back up requirements for the network and applications.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Maintain a high standard of professionalism and grooming. Keep desks and IT area neat and orderly.
• Protect organization’s value by keeping information confidential.
• Work with all personnel to meet company and user needs.
• Have the ability to respond to help desk requests after hours on a rotational basis

You have:

• Completed or obtaining Bachelor’s Degree in Computer Technology preferred or equivalent experience
• Previous 1-year experience in Information Technology.
• Customer-facing “soft-skills” including excellent verbal and written communication.
• Excellent attention to detail.
• Demonstrates technical knowledge with Microsoft Windows operating system & Microsoft Office Suites
• Good problem solving and analytical skills
• Strong aptitude to learn new technologies
• Applies newly developed skills under the direction of the Network Administrator.
• Completed or obtaining CompTIA A+ certification preferred.

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.