Business Process Improvement Manager

Imperial Dade, a leading North American distributor, has a Business Process Improvement Manager role available in Charlotte, NC, or North Bergen, NJ!

Our Shared Services Group plays a vital role in driving operational efficiency, financial performance, and process improvement across the organization. Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager for your next opportunity, Imperial Dade is a great place to take that next step.

Salary Range:

125,000 to 135,000 + bonus

Location variable: The listed salary range is based on the North Bergen, NJ market. Compensation for candidates in other areas will be competitively adjusted to reflect the local market.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.*

You will:

• Identifying and implementing improvements to Shared Services processes, such as order-to-cash and procure-to-pay cycles, to enhance efficiency and reduce working capital needs
• Lead end-to-end data validation, opportunity analytics, and project deliverables; retain full ownership of project deliverables and ensure delivery is in alignment with identified requirements and scope
• Serve as process improvement lead for Shared Services improvement engagements; responsibilities include serving as primary contact point for workstream throughout project duration, managing workstream progress against identified timelines, driving risks/escalations through appropriate channels, and liaising with internal leadership for ongoing project status reporting, leadership reviews, and related cadences where applicable
• Oversee, train, and manage junior resources to ensure timely delivery of project deliverables; responsibilities include delegation and definition of role/responsibilities, quality review of all work products, and presenting key findings to internal leadership, as needed, on behalf of workstream team
• Serve as subject matter/knowledge expert to internal stakeholders, providing holistic insights on Order to Cash / Procure to Pay and team efficiency challenges; responsibilities include serving as daily “thought partner” and “co-operator” to stakeholders across projects

You have:

• 6 to 8 + years of relevant work experience in Management Consulting, Private Equity, Corporate Strategy, Startups or related field (e.g., Order to Cash, Procure to Pay, Corporate Finance, etc.)
• Significant experience in finance transformation, working capital management, and project management. 
• Significant experience analyzing, modeling and synthesizing large, complex datasets
• Strong expertise with data and analytics tools such as Microsoft Excel, PowerBI, PowerAutomate, etc.
• Change management experience: Experience leading and managing change initiatives related to process and system implementations, delivering strategic recommendations to executive leadership, either in advisory or corporate settings
• Bachelor’s degree or higher form of education from an accredited 4-year institution
• Communication & Interpersonal Skills: Excellent communication, presentation, and negotiation skills to effectively interact with and influence stakeholders, lead and motivate teams, manage projects, and influence stakeholders at all levels. 
• Project Management & Leadership: Ability to manage projects and teams, demonstrating critical thinking, problem-solving, and coaching skills.
• Highly comfortable leading cross-functional teams through project scoping, execution, and close, having designed and executed project plans, managed junior resources, and liaised with senior leadership as a primary contact in various settings.
• Deep expertise within one, or multiple of the following areas: Business Process Improvement / Global Process Ownership (GPO), Working Capital and Cash Management (Order to Cash / Procure to Pay) Data Analytics / BIA (Business Intelligence and Analytics), Corporate Finance.

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.