Contract Specialist

Imperial Dade, a leading North American distributor, has a role available in Orlando, FL! We are looking for a Network Specialist to join our team. Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager for your next challenge, Imperial Dade is a great place to take that next step. For this position, training will be provided on our ERP system, as well as the specific responsibilities. The specialist in this role should hold basic computer skills, office skills, as well as Microsoft Excel skills with a detail-oriented focus. The hours for this position are Monday through Friday from 8:00am to 5:00pm. 

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 90,000 customers through our footprint of 125+ branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.**

You will:

• Maintain Network Program order guides.
• Maintain ERP (S2K) program pricing
• Adding and deleting items from Order Guide and Price Files.
• Correct Pricing errors.
• Set Up and configure New assigned accounts and locations.
• Assist Sales Representatives with contracted sell pricing
• Communicate problems and needs to the Network Manager
• Respond promptly to assigned  requests and inquiries
• Maintain minimum order fees and Fuel surcharge fees
• Subject matter experts on their assigned programs.
• Optimize fill rates by providing subs for items out of stock or discontinued
• Update and adjust invoice pricing, billing, and order discrepancies when necessary
• Assist with special projects as needed and noted by the Network Manager
• Staying up to date on program mandates
• Communicates with the sales Representatives with information pertinent to their customer

You have:

• 2 years of large corporate accounts experience
• 3 years of customer service experience
• Experience with S2K is a plus
• Proficient with the Microsoft Suite, including advanced Excel (Pivot Tables/Vlookups)
• Excellent verbal and written skills
• Minimum educational requirement: high school diploma/GED

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.