Sales Support Specialist

Imperial Dade, leading national distributor, has a job open in City of Industry, CA. The Sales department is hiring a talented Sales Support Specialist! The Sales Support Specialist will assist the Sales Team with Key Accounts, for our customers, and help them by answering questions, following through on any aspects of the sales process between the customer, sales team, and Imperial Dade departments. Create quotes and order guides. Maintain contracts. Identify and create lists of potential clients while maintaining databases of sales.

Salary: $26.00-$28.00/hr.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.**       

The responsibilities of the Sales Support Specialist include:

• Coordinate sample requests for sales consultants.
• Assist sales consultants with completing custom item requests forms.
• Assist with item research/sourcing, including forms for submission to get product number set up.
• Inventory management to increase and or decrease stock, including the necessary forms.
• New account set up.
• Complete credit card authorization forms and submit them to our corporate department.
• Complete Install request forms and submit them to management or third-party company.
• Support sales consultants to create quotes for customers or prospects with items, pricing, and mark-up.
• Assist bid coordinator with products sourcing and submission.
• Assist sales consultants with pricing including working with cost team to load PA’s, local deviated costs, and POD’s.
• Assist sales consultants to monitor & manage price lock accounts.
• Monitor and review daily order margin.
• Provide usage reports as needed to sales consultants or customers, including green/environmentally friendly spend reports.
• Create SDS book for customers.
• Coordinate custom invoice requests for customers.
• Assist with all meetings and event set up.
• Maintaining an accessible and organized filing system
• Assist management team members and executives as needed.
• Performing data entry duties regarding metrics, sales figures, and other key data
• Expediting requests rush orders and altering sales orders and shipping information as required

The qualifications of the Sales Support Specialist include:

• High school diploma or equivalent
• Minimum 2 years’ experience of product and industry knowledge.
• An excellent work ethic.
• Proficient Microsoft Office Skills including Excel, Word, and Outlook.
• Excellent organization skills and ability to delegate
• Ability to prioritize and manage multiple tasks/projects
• Clear communication and the ability to explain concepts in simple terms to assist the customer work through problems and accurately describe products.
• Critical and creative thinking to identify and resolve issues with products and orders.

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.